Developers – PBX integration
Most companies these days still use a PBX of sorts. Fortunately many PBX vendors have made the change to publish open API’s on their platforms so you can build your own apps on top of them. Speakup offers the Compass platform, which also exposes lots of programmatic functionality. These API’s can be used for instance to expose XMPP presence data and even do things like transfer calls. The Speakup Callcenter dashboard and the Operator console are built upon these API’s.